Privacy Policy

1. Who we are

Our website address is: https://hairbycakl.co.uk

We operate as a mobile hair braiding business providing professional hairstyling services. Through this website, visitors can view services, contact us, and make bookings for appointments.

2. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture (if applicable) may be visible to the public in the context of your comment.

3. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images displayed on the site.

4. Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so you do not need to re-enter your details when leaving another comment. These cookies last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. If you log out, login cookies will be removed.

If you edit or publish content, an additional cookie will be saved in your browser. This contains no personal data and simply stores the post ID of the edited article. It expires after one day.

5. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you are logged into those websites.

6. Bookings and Personal Information

When you make a booking through this website, we collect personal information such as your name, contact details, service selection, appointment date and time, and any additional information you provide.

This information is used solely for the purpose of:

Managing and confirming appointments
Providing our hair braiding services
Communicating with you about your booking

Your booking information may be processed using email systems or third-party booking tools where applicable. We do not sell or share your personal data with third parties for marketing purposes.

7. Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

If you make a booking or submit a form, your information may be shared with secure service providers used to manage bookings, email communication, or website functionality.

We only share data when necessary to deliver our services or comply with legal obligations.

8. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely so we can automatically approve follow-up comments.

If you make a booking or contact request, your information may be retained for administrative, legal, and service delivery purposes.

For users that register on our website (if any), we store the personal information they provide in their user profile. Users can view, edit, or delete their personal information at any time (except their username). Website administrators can also view and edit this information.

9. What rights you have over your data

If you have an account on this site, have made a booking, or left comments, you may request an exported file of the personal data we hold about you, including any data you have provided.

You may also request that we erase your personal data. This does not include data we are obliged to keep for administrative, legal, or security purposes, including booking records where applicable.

10. Where your data is sent

Visitor comments may be checked through an automated spam detection service.

If you submit a booking or contact form, your data may be processed through email systems or booking management tools in order to deliver our services efficiently.

11. Data Protection (GDPR Compliance)

We comply with the UK General Data Protection Regulation (UK GDPR). Your personal information is processed lawfully, fairly, and transparently. We only collect data necessary to provide our services and improve customer experience.

You may contact us at any time regarding your data or privacy concerns.

12. Contact

If you have any questions about this Privacy Policy or how your data is handled, you can contact us via the details provided on our website.

Cookie Notice

We use cookies to improve your experience, manage bookings, and analyse website traffic. By using this site, you agree to our use of cookies. You can manage your cookie preferences at any time.